The Black Swan Hotel - Helmsley

Market Place, Helmsley, United Kingdom  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Black Swan Hotel - Helmsley

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee shop

Laundry
TV

Flat-screen TV

Meeting facilities

Meeting room

Overview

Located in 5 minutes walking distance from Helmsley Walled Garden, the 4-star The Black Swan Hotel offers quiet rooms. The luxury hotel in Helmsley attracts guests with its Georgian architecture.

The venue is 6 km away from Ampleforth Abbey. The Black Swan Hotel lies within a 10-minute walk from the center of Helmsley.

The Black Swan Hotel offers a wonderful view to its guests.

The Black Swan Hotel can be reached in a 45-minute drive from Durham Tees Valley airport.

Rooms

The hotel comprises 45 rooms equipped with climate control, a storage space, a private balcony, a dressing area and ironing facilities. Some rooms overlook the garden. They offer en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests can order local meals at the good restaurant. Situated 50 meters from the venue black swan and The Old Police Station Cafe serve a variety of food.

A continental breakfast is served at the price of GBP 15 per person per night.  The hotel offers a full english breakfast at the price of GBP 15 per person per night.  You can start your day with a buffet breakfast, which costs GBP 15 per person per night. 

Services

The Black Swan Hotel offers laundry, wedding services and room service.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   45.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Allergy-free rooms
  • No elevators
  • Coffee shop

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Garden area

Room view

  • Garden view

Room facilities

  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Maximum capacity of extra beds in a room is 2. 

Pets

Pets are allowed on request.

How to reach hotel

hotel The Black Swan Hotel - Helmsley Helmsley location
Show big map »

Hotel Address:

Market Place, Helmsley, United Kingdom

Get directions
City Center
  • Helmsley
    400 ft
Airports
Restaurants
  • black swan (cuisine: Contemporary, European)
    100 ft
  • Feathers Hotel (cuisine: English)
    200 ft
Parks
  • Helmsley Castle and Garden
    1300 ft
  • Helmsley Walled Garden
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

The Black Swan Hotel photos Exterior Hotel information
Classic Wing Double Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toiletries
  • Dining:Coffee/tea maker
  • Media:TV with freeview
  • Wake up service
Room Description:

These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

The Black Swan Hotel photos Exterior Hotel information
Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
Room Description:

This double room features a seating area and electric kettle

The Black Swan Hotel photos Exterior Hotel information
Classic Wing Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toiletries
  • Dining:Coffee/tea maker
  • Media:TV with freeview
  • Wake up service
Room Description:

These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

The Black Swan Hotel photos Exterior Hotel information
Superior Wing Double Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
  • iPod docking station
Room Description:

This double room has a iPod dock, sofa and electric kettle. A spacious room, it looks onto the quiet lane at the side of the hotel in the garden wing. These rooms have been recently refurbished and feature an en suite bathroom.

The Black Swan Hotel photos Exterior Hotel information
Superior Wing Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
  • iPod docking station
Room Description:

This double room has a iPod dock, sofa and electric kettle. A spacious room, it looks onto the quiet lane at the side of the hotel in the garden wing. These rooms have been recently refurbished and feature an en suite bathroom.

The Black Swan Hotel Location

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What's nearby

Tourist attractions

  • W Sissons400 ft

Popular areas

  • City Center400 ft

Local attractions

  • Rievaulx Terrace and Temples2.2 mi
    Rievaulx Terrace & Temples Mossy Bank Wood
  • Ampleforth Abbey3.2 mi
    Ampleforth College, York
  • White Horse of Kilburn6.7 mi
    Sutton Bank Visitor Centre
  • Rievaulx Abbey2.3 mi
    Rievaulx Bank
  • Nunnington Hall4.5 mi
    Nunnington, York

Near the hotel

  • Helmsley Castle900 ft
    Helmsley Castle Castlegate
  • Helmsley Walled Garden1400 ft
    Cleveland Way Helmsley
  • Helmsley Castle and Garden1300 ft
    Helmsley YO62 5ABEngland
  • Duncombe Park4100 ft
    The Estate Office

Restaurants nearby

  • black swan100 ft

    69% likes this, based on 113 reviews
    Cuisine: Contemporary, European
    Price Range: USD 2 - USD 51

  • The Old Police Station Cafe200 ft

    Address: 17 Market Place

    Cuisine: British

  • Scotts of Helmsley400 ft

    Address: 6 Bridge Street
    Phone: 01439772465

    84% likes this, based on 117 reviews
    Price Range: USD 6 - USD 24

  • Feathers Hotel200 ft

    Address: Market Place
    Phone: + 44 (0)1439 770275

    75% likes this, based on 115 reviews
    Cuisine: English

  • Helmsley Spice300 ft

    Address: 1 Bridge Street
    Phone: 01439771777

    77% likes this, based on 78 reviews
    Cuisine: Indian
    Price Range: USD 2 - USD 14

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Cities nearby

The Black Swan Hotel Reviews

Guest reviews are submitted by our customers after their stay at The Black Swan Hotel

Average guest rating

7.6out of 10
Fabulous
Based on 123 reviews

Guest reviews

  • Older travelers
    10.0

    diner was not up to a very standard . we will go again but not for diner

  • Couple
    5.8

    The hotel is set in a lovely position in the town, with a very pleasant reception area with good tea room adjoining. We enjoyed a 3 course evening meal in the restaurant which was fantastic and the restaurant staff were very attentive. Nice garden area and good breakfast.

    The room we were given was very dated, it was small and the bed was uncomfortable. We stayed on a Sunday evening and the hotel was reasonably quiet, however, we were given a room miles from reception and upon departure I noticed rooms of the same size on the same corridor were a lot nicer with flat screen televisions! I couldnt help but think we had been given a basic room as a result of booking an 'offer' online...maybe i'm wrong?

  • Older travelers
    8.2

    The friendly, competent and helpful staff- good to see Jean is still there!

    The time between courses at dinner was slightly overlong.

  • Group of friends
    7.8

    Relaxing and cosy. Beautiful curtains and armchairs. Very clean bedrooms with lots of lamps to make the room welcoming. Soft duvets. Wonderful restaurant with helpful staff and very tasty food.

    They did allow pets and not everyone likes the idea of pets being in the bedrooms. We heard a dog barking along the corridor from us.

  • Older travelers
    8.8

    Restaurant

    Getting woken up at 09.00 by maid service knocking at door

  • Single
    7.8

    the friendliness of the staff and the restful atmosphere

    on one day my breakfast tray was still on the floor outside my room at teatime

  • Older travelers
    8.4

    Nice garden pleasant room comfortable bed friendly staff.

    Did not like, and all other residents we spoke to, agreed with us, the long wait in the dining room in the evening. It was always at least 2 hrs. Sometimes longer.

  • Single
    8.2

    I really liked the room I was given. It was very clean and tidy. It had easy access to the back car park and the hotel garden. It was lovely watching a decent size flat screen tv with excellent reception. There was planty of choice on the breakfast menu. Staff were friendly.

    The only negative was the long trek through the hotel down several sets of stairs to reach the main part of the hotel for breakfast. During the day I tended to use the back door and walk down the side lane which was easier.

  • Older travelers
    9.4

    We had booked dinner bed and breakfast for the weekend of 2nd July 2011. After reading some reviews on the internet I was rather worried at what we would find. I can only give my review and say I would highly recommend this hotel. The staff were very friendly the place was very clean and the food in the restaurant in the evening was the best we have ever eaten. We have been on cruises and eaten at some posh places but none can compare to the meal we had on Saturday night. My husband asked for chips as an extra and the waitress said they do not do chips but would ask the chef. We told her we would be happy with new potatoes. When the meal came we were presented with the best chips in the world. How wonderful was that. How I wish we could go back again as every thing was spot on even down to the maid coming into the room and turning down the bed for the night and tidying up for us. So a big thankyou to all concerned for making our stay one to remember. Jenny

  • Older travelers
    7.0

    The food was truly excellent, each dish a work of art, and delicious.

  • Single
    7.0

    Hotel was lovely staff helpful, however dinner menu confusing and over priced, had we been made aware of the room service menu this would have been preferable.

  • Older travelers
    9.6

    Bedrooms were of the highest quality and very comfortable. Parking was very convenient. Breakfast was very good but modest in size!

    Trek to the bedroom

  • Older travelers
    9.2

    The room was a little jaded,but very comfortable,the staff were great,but the bestof all was the food,superb local produce,cooked with imagination,every bite was an experience,brilliant.

    Nothing to dislike at all

  • Couple
    7.0

    The room and the location being so close to the countryside.

    I thought that the evening meal was brilliantly presented.We paid for bed,breakfast and dinner.What I really resented was being charged £3.50 for about eight new potatoes and £3.50 for a minute dish of vegetables on top of what we had paid.To then also try and charge £4,50 for a cup of coffee ,after dinner, to me was outrageous.If it is an inclusive deal you expect it to be included.Nice hotel but I am left with the thought our business was obtained somewhat dishonestly.

  • Older travelers
    7.8

    Comfortable room with excellent quality bedding

    Quite pricey for what is essentially an average hotel room. We stayed half board, the waiting staff in the bar/restaurant provided a top quality experience but the food proved to be more style than substance. Beautifully presented but tiny portions - the veg stated on the menu was either that small it was practically invisable or made into a puree and used to decorate the plate.

How to reach hotel

hotel The Black Swan Hotel - Helmsley Helmsley location
Show big map »

Hotel Address:

Market Place, Helmsley, United Kingdom

Get directions
City Center
  • Helmsley
    400 ft
Airports
Restaurants
  • black swan (cuisine: Contemporary, European)
    100 ft
  • Feathers Hotel (cuisine: English)
    200 ft
Parks
  • Helmsley Castle and Garden
    1300 ft
  • Helmsley Walled Garden
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge